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Welcome your guests and make them feel at home When your guests arrive, you want to make them feel welcome and comfortable. Here are a few tips for ensuring a smooth check-in process: Be prepared. Have all of the necessary paperwork ready, such as a welcome packet, a map of the property, and a list of amenities. Be friendly and welcoming. Make eye contact, smile, and greet your guests by name. Be helpful. Offer to help with their luggage or show them to their room. Be informative. Let your guests know about any important policies or procedures, such as check-out time or noise restrictions. By following these tips, you can make your guests feel welcome and comfortable from the moment they arrive. Provide your guests with everything they need In addition to making your guests feel welcome, you also want to make sure they have everything they need during their stay. Here are a few things to keep in mind: Comfortable beds and bedding. Your guests will appreciate a comfortable bed to sleep in and soft, clean sheets. Adequate lighting. Make sure your guests have plenty of light to read, get ready in the morning, and find their way around the room. Adequate heating and cooling. Your guests should be able to find a comfortable temperature in their room, regardless of the weather outside. Ample closet space. Your guests will appreciate having plenty of space to hang up their clothes and store their belongings. By providing your guests with everything they need, you can make their stay more enjoyable and comfortable. Go the extra mile to make your guests feel special
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